Lost & Found

Lost something at one of our airports? Report it here and our team will help you find it.

How It Works

Report & Recover Process

Fill out the online lost item report form below with as much detail as possible about your lost item.

Our lost & found team searches across all airport areas — terminals, security, boarding gates, and baggage hall.

If your item is found, we'll contact you via email or phone within 48 hours to arrange collection.

Visit the airport lost & found desk with identification to collect your recovered item.

Provide details about your lost item and we'll search for it across the airport.

Contact our lost & found desks directly at each airport.

+254 20 682 4111

lostfound@kaa.go.ke

Terminal 1A, Ground Level

+254 41 432 1000

mba.lostfound@kaa.go.ke

Terminal 1, Arrivals

+254 20 682 4000

wilson@kaa.go.ke

Main Terminal

Note: Unclaimed items are held for 90 days. After this period, items may be donated or disposed of in accordance with KAA policy.

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